Privacy Policy | MLAKKAY.COM

Effective Date: September 1st 2025

MLAKKAY.COM is committed to protecting the privacy and personal information of all users—whether you are a host listing your property or a guest booking a stay. This policy explains how we collect, use, and safeguard your data.

🔐 1. Information We Collect

We may collect the following types of information:

For Hosts: Name, contact details, property information, photos, pricing, availability, and preferences.
For Guests: Name, contact details, booking preferences, travel dates, and communication history.
General Use: IP address, device type, browser info, and usage data to improve site performance.

📦 2. How We Use Your Information

We use your information to:

Facilitate bookings and communication between hosts and guests.
Verify listings and ensure quality standards.
Provide customer support and respond to inquiries.
Improve our platform and personalize your experience.
Send important updates, confirmations, and promotional offers (only with your consent).

🤝 3. Sharing Your Information

We do not sell your personal data. We may share limited information with:

Verified service providers who help us operate the platform (e.g., payment processors, email services).
Hosts and guests involved in a confirmed booking.
Legal authorities if required by law or to protect our community.

🧭 4. Your Choices and Rights

You can:

Access and update your personal information at any time.
Request deletion of your account or data.
Opt out of promotional emails.
Contact us for any privacy-related concerns at contact@mlakkay.com.

🛡️ 5. Data Security

We use industry-standard security measures to protect your data. While no system is 100% secure, we are committed to keeping your information safe and confidential.

🌍 6. Respecting Haitian Hospitality

MLAKKAY.COM was built to honor the dignity and privacy of every host and guest. We treat your data with the same care and respect we expect in every home across Ayiti.